Values

Commitment to Health, Safety and Environment

We will: Comply with design and operating standards Immediately address Health, Safety and Environment Violations Report Incidents and hazards promptly Comply with personal protective equipment and good housekeeping practices Willingly serve in Health, Safety and the Environment programmes

Customer Focus

We will: Be accessible to the customer Be sensitive to the customer’s needs Effectively communicate and respond in a timely manner Routinely seek feedback to improve service

Excellence

We will: Be thorough, accurate and timely in our work Develop and continuously improve our capabilities

Integrity

We will: Show respect for time, people and property Be honest, frank and transparent with others Be fair and even handed with others Operate to the highest ethical standard

Teamwork

We will: Communicate openly and effectively with each other Follow through with commitments Support organizational goals and objectives Be committed to the success of the company Share knowledge Encourage participation of others Recognize and encourage performance and achievement